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Improving the student experience, satisfaction and recommendation in European institutions

June 20, 2023 @ 10:30 am - 11:15 am

This 45-minute session (including Q&A) looks at the latest International Student Barometer (ISB) data used by Higher Education Institutions to ensure their strategies improve the student experience and the reputation of their institution.  

Representatives from Aalto University, Tampere University and the University of Oulu will discuss how they have made use of benchmarking data to improve their institutions’ strategic development work and the well-being of international students as part of the theme of strengthening the international dimension of higher education. 

  • Gain fresh insight from the latest survey findings, contextualising the current HE environment, globally and in Europe.
  • Understand the European benchmarks for key areas such as student satisfaction, arrival, living, learning, and support, and factors influencing institution choice.
  • See for yourself how the ISB can be used to inform improvement in the areas of recruitment and retention, communication, resource allocation, investment, and student recommendation.

PLEASE REGISTER TO JOIN

The session is presented by:

Nannette Ripmeester, Director, Europe & North America

Guest speakers:

  • Toni Kaila: Specialist, International Affairs, Aalto University 
  • Hanna Saarela: Special Advisor, Unit for Strategy and Science Policy, University of Oulu 
  • Terhi Kipina: Senior Specialist. Services for International Education and Integration, Tampere University 

Venue

Virtual